Spark discovery among your customers.
We create smooth, user-focused online experiences that keeps our clients ahead of their competitors. No one delivers a better, more personalized search experience than us. With our decades of experience in advanced search, you not only improve your website but bolster your entire business model.
What can we look forward to?
With RealDecoy, the possibilities are endless.
Discover what we can do.
Planning & Implementation
TECHNOLOGY SELECTION
Assessing commercial and open source technology options, we recommend the best fit that drives the most ROI. Expect to get the platform that’s best for you.
INTERNATIONALIZATION PLANING
Consulting on IT assets, datasets, and training requirements to deliver site search experience at scale in multiple languages, currencies, and cultures.
QUALITY ASSURANCE
Dissecting code and diagnosing the way your site search platform is implemented to reduce risk and increase conversions.
UPGRADING
Consulting on IT assets, datasets, and training requirements to deliver site search experience at scale in multiple languages, currencies, and cultures.
QX STRATEGY
Advising on user interaction and design, including persona-based search relevancy strategies and business user toolsets, to ensure your customer-facing search application achieves your business requirements.
INTEGRATION
Integrating a conversion-driving site search application with your existing commerce system in manageable phases.
Site Search Optimization
SITE SEARCH AUDITS
We evaluate your site’s current performance and identify areas for improvement, where you’re losing money, how to achieve incremental improvements, and the time to ROI for each proposed improvement.
STRATEGIC DIRECTION AND TRAINING
We advise on where the market is going, what exists, what capabilities are available to you. We also provide training and customized courses to give your teams the expertise they need to continually maximize your investment.
SEARCH RELEVANCY TUNING
Tuning your relevancy algorithm so it returns the best search results to a visitor’s query. This is the single most important maintenance activity a business team can do to increase conversions and average order value.
CUSTOMER INSIGHTS
Mining, interpreting, and reporting insights from site search data. Get an intimate understanding of your visitors that enables a truly personalized digital customer experience.
UPGRADING
Consulting on IT assets, datasets, and training requirements to deliver site search experience at scale in multiple languages, currencies, and cultures.
ADVANCED FEATURES
Adding and enhancing search and merchandizing features for your:
- search box, e.g. type-ahead, auto spell correction, synonyms, drop-down merchandizing menu.
- faceted search, e.g. boost ‘n’ bury product categories and attributes that drive the most conversions, add range sliders to filter prices, dates, etc.
- recommendations, e.g. “you might also like”, “customers also bought”.
Product Categorization
ARCHITECTURE
Defining, structuring, and labeling attributes and categories so they’re intuitive to customers and internal teams, and reflective of your most current data.
INTERNATIONALIZATION
Optimizing product attributes and categories for multiple languages, sites, brands, currencies, and seasons.
Product Data Quality
ENRICHMENT
Updating product data with new sources of relevant information, including product reviews and comparable products. Adding product attributes for more effective and granular levels of searching and filtering.
IMAGE & ASSET CONSULTING
Pinpointing which product images and digital assets (e.g., PDFs, fact sheets) can drive the most conversions.
EDITING & CLEANSING
Rewriting product names and descriptions so they’re accurate, consistent, compelling, and intuitive to your visitors, removing duplicate and inaccurate data.
STANDARDIZATION & NORMALIZATION
Designing a consistent product information flow that helps customers make fast and informed purchase decisions. Standardizing product fields, specifications, and units of measure to help visitors find, assess, and compare products in and outside your catalog.
Data Driven Strategic Insight
RealDecoy is breaking new ground in creating data-driven decision support systems. For almost 5 years, we've worked with executives at one of the largest departments in the Government of Canada to create a best-in-class solution that gives them the insight and agility to access data in real time and make critical decisions faster.
In a world where search systems are learning to "speak human", RealDecoy's experts speak everything search.
RealDecoy delivers Google and Amazon-like data experiences using the smartest and most powerful technology. Trust our team to provide you with deep search expertise to skyrocket your search relevancy goals.
Which search platform is right for you?
When it comes to site search, there are many options and variables to consider. Do you need an out-of-box solution? What's your timeline? Do you have a technical team to maintain and implement these solutions? Should you consider open source?
As a global leading expert in site search implementation, our goal at RealDecoy is to help our customers make the right choice and truly grasp the ability to know what their customers want - even before the customer does.
Still not sure which site search platform is right for you?
See how the most popular platforms stack up in areas like:
Driving Conversions
Personalization, business user control, data management, error handling, and reporting.
Business Needs
Total cost of ownership, flexibility, data consumption, multi-lingual/multi-site, and support.
Gartner Magic Quadrant for Search and Product Discovery
Conversion Rate Optimization
The cost of marketing is rising but conversion rates are stuck at around 3-5% for over a decade. How can you outpace the competition?
We'll help you understand customer intent, visualize user journeys and test and experiment to validate UX/UI design.
Ready to unlock the opportunities you’ve been missing? Let's redefine how you search and discover.